PRIVACY POLICY
Data Controller
M Lewis
Collected Personal Data
M Lewis
🔥 Purpose for Collecting Data (Chimney Sweep & PAT Testing Business)
We collect customer information so we can provide our chimney sweeping and PAT testing services safely, efficiently, and professionally. This includes arranging appointments, carrying out safety checks, issuing certificates, and keeping accurate records for legal and insurance purposes. We also use basic website data to improve our site and ensure customers can contact us easily.
We collect data to:
Book appointments and respond to enquiries
Carry out chimney sweeping, inspections, and PAT testing safely and correctly
Prepare and issue safety certificates, reports, and invoices
Maintain records required for safety, compliance, and accounting
Improve our website and customer experience
Send important service reminders or updates, only if the customer chooses to receive themAbsolutely, Mark — here is a ready‑to‑use Privacy Policy written specifically for a chimney sweep and PAT testing business. It’s written in clear, friendly language that fits a small local service website and meets UK GDPR expectations.
You can copy/paste this straight into your site.
Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe when you use our chimney sweeping and PAT testing services.
2. The Information We Collect
We may collect the following information:
Name and contact details (address, phone number, email)
Property details relevant to chimney sweeping or stove inspections
Business or equipment details for PAT testing
Booking information (dates, times, service type)
Safety certificates, reports, and invoices
Basic website usage data (such as pages visited), collected through standard analytics tools
We only collect information that is necessary to provide our services safely and professionally.
3. How We Use Your Information
We use your information to:
Arrange appointments and respond to enquiries
Carry out chimney sweeping, inspections, and PAT testing
Produce and deliver safety certificates, reports, and invoices
Maintain records required for safety, compliance, and accounting
Improve our website and customer experience
Send service reminders or important updates (only if you choose to receive them)
We do not sell or share your information with third parties for marketing.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contract – to provide the services you request
Legal obligation – to maintain safety and compliance records
Legitimate interest – to improve our services and website
Consent – for optional communications such as reminders or updates
5. How We Store and Protect Your Data
We keep your information secure using appropriate technical and organisational measures. Records such as certificates and invoices are stored safely and only accessed when necessary.
We retain data only for as long as required for legal, accounting, or safety purposes.
6. Sharing Your Information
We may share information only when necessary, such as:
With insurers or regulatory bodies if required
With accountants for financial record‑keeping
With law enforcement if legally required
We never share your data for advertising or unrelated purposes.
7. Your Rights
You have the right to:
Access the information we hold about you
Request corrections to inaccurate data
Request deletion of your data (where legally possible)
Withdraw consent for optional communications
Lodge a complaint with the ICO (Information Commissioner’s Office)
8. Contact Us
If you have any questions about this policy or your data, please contact:
Mark Lewis
Marks Chimney Services
07831 834113
Email: lewisjmark007@gmail.com
Kindle Cottage
37 Old Road
Galmpton
TQ5 0NE
.